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Frequent Questions

If you have questions about funeral arrangements, services, or pre-planning, we are here to provide answers and guidance. Click on the questions below to learn more about how we can assist you.


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  • What services do funeral directors perform?

    Funeral Directors are licensed professionals who’s multifaceted role encompasses funeral arranging, directing, attending, and embalming.


    Key responsibilities of a funeral director include:


    • Arranging for the deceased's removal and transfer from the place of death to the funeral home.
    • Providing professional care for the deceased, such as embalming, casketing, and cosmetology.
    • Meeting with the family to plan the funeral service and sign the necessary documentation.
    • Completing necessary paperwork, including certificates and permits.
    • Providing copies of the Funeral Director’s Proof of Death.
    • Coordinating with cemeteries, crematories, or other final disposition locations.
    • Assisting with publishing the obituary.
    • Organizing aspects of the service such as clergy, music, flowers, transportation, pallbearers, and specialized fraternal or military tributes.
    • Overseeing the funeral service.
  • What is the purpose of a funeral?

    A funeral or memorial service offers a meaningful opportunity to honour the life of a loved one and pay tribute to the impact they had. It creates a space where family and friends can openly express their emotions, reflect on cherished memories, and find comfort in the support of others. Through shared remembrance, it allows us to grieve, connect, and begin the journey toward healing.

  • Can you still have a funeral if you choose cremation?

    Yes, cremation or burial is merely the disposition of the body. Funeral services are to honour and remember your loved one, regardless of disposition.

  • What is the difference between a funeral and memorial service?

    The main difference between a funeral and a memorial service is whether a casket is present. If a casket is present, then this is typically considered a funeral service. If there are cremated remains (or no remains) present, then this is typically considered a memorial service.

  • Do I have to have a funeral service?

    No, having a service is not a requirement; however, many families find comfort and closure through a ceremony that honours the life of their loved one. 

  • What are my options for final disposition?

    Common options include burial (in-ground or above-ground), cremation, aquamation, or donation to science. Each choice can be paired with a traditional or memorial service.

  • Can I personalize the funeral?

    Absolutely. Services may include specific music, readings, photographs, videos, personal items, and more to reflect the memory of your loved one. 

  • Is embalming required?

    No, embalming is not a legal requirement in the province of Ontario; however, embalming may be required in the event that the body is being transported out of the province. Your Funeral Director will be able to provide further guidance on whether embalming is recommended to ensure you and your family have the best possible experience with your loved one.